If you need to return your purchase for any reason please notify us by phone or email within thirty days from purchase date. Based upon the circumstances of your return you may be subject to a restocking fee of up to 15% plus any shipping fees incurred. Please detail the reason for the return and all returns will be subject for approval. All returns must be in original packaging to be returned. The following products are sold with a no return policy, structural bolts, structural nuts, structural washers, blind bolts, thin wall bolts, heavy duty bolts – Bolt Sales are Final.